Terms & Conditions
hijau44 Platform — User Agreement

01 Introduction

These Terms and Conditions ("Agreement") govern the relationship between hijau44 ("the Platform") and any individual ("Player", "User", "you") who accesses, registers an account on, or uses any product or service available through the hijau44 platform, accessible at hijau44.cam and all associated subdomains and applications.

hijau44 is an online gaming and sports betting platform operated for the benefit of Malaysian players. The platform offers live casino games, slot titles, sports wagering, and related gaming services denominated in Malaysian Ringgit (MYR). All services are provided subject to applicable international gaming regulations.

These Terms and Conditions apply to all products and services offered by hijau44, including but not limited to: live casino games, slot machine games, sports betting (including Liga Super Malaysia, EPL, and international fixtures), lottery-style games, arcade games, and all promotional offers. Additional product-specific rules may apply and will be published separately on the relevant product pages. In the event of any conflict between these general Terms and product-specific rules, the product-specific rules shall take precedence for that product.

By creating a hijau44 account, depositing funds, or placing any wager, you represent and warrant that you: (a) are at least 21 years of age; (b) are acting solely on your own behalf as a private individual; (c) have read, understood, and agreed to be bound by these Terms in their entirety; and (d) are not accessing the platform from a jurisdiction where online gambling is prohibited.

02 Definitions

The following definitions apply throughout this Agreement:

• "Platform" refers to the hijau44 website, mobile interface, and all associated gaming services accessible at hijau44.cam.
• "Account" means a registered player account on the hijau44 platform, linked to a verified identity and single MYR wallet.
• "Player" / "User" means any natural person who has registered an Account and meets the eligibility criteria set out in Section 3.
• "Real Money Balance" means funds deposited by the Player or credited as withdrawable winings, denominated in MYR.
• "Bonus Balance" means promotional credits granted by hijau44 subject to wagering requirements before conversion to real money or withdrawal.
• "Wagering Requirement" means the total real-money wager value required before bonus funds or associated winnings become eligible for withdrawal.
• "KYC" means Know Your Customer — the identity and age verification process required to confirm a Player's eligibility to use the platform.
• "Prohibited Jurisdiction" means any country or territory where access to online gaming services is restricted or prohibited by applicable law.
• "MYR" means Malaysian Ringgit, the primary operating currency of the hijau44 platform.

03 Account Eligibility

To open and maintain an Account on hijau44, a Player must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis throughout the account lifetime:

1. Age: You must be at least 21 years of age. hijau44 strictly prohibits the use of its platform by persons under 21. Age will be verified during KYC and may be re-verified at any point. Accounts where age cannot be verified will be suspended pending documentation.
2. Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons acting under legal guardianship or who lack contractual capacity are not permitted to register.
3. Jurisdiction: You must not be located in or accessing the platform from a Prohibited Jurisdiction. It is your sole responsibility to determine whether online gaming is lawful in your location. hijau44 does not accept players from jurisdictions where access is explicitly prohibited.
4. Single Account: Each Player is permitted to hold one (1) Account only. Operating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in immediate account suspension and forfeiture of balances.
5. Own Identity: You must register using your own, true, and complete personal information. Registering under a false identity, using another person's identity, or providing fraudulent documentation is a material breach of this Agreement.
6. Not Self-Excluded: You must not currently be subject to a self-exclusion order, cooling-off period, or voluntary exclusion across any recognised gaming platform or self-exclusion programme.

04 Account Registration & KYC Verification

4.1 Registration

Account registration requires you to provide accurate and complete personal information including your full legal name, date of birth, residential address, email address, and mobile telephone number. You are responsible for maintaining the accuracy of this information and for notifying hijau44 promptly of any material changes. hijau44 reserves the right to request updated documentation at any time.

4.2 KYC Documentation

Before a withdrawal may be processed, all Accounts must successfully complete KYC verification. Players are required to submit valid identification documents which may include:

• A copy of a valid national identity card (MyKad) or passport;
• Proof of residential address (utility bill, bank statement, or official correspondence dated within 3 months);
• Proof of payment method ownership (e.g., screenshot of registered e-wallet account or bank account statement).

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. Any activity carried out using your Account credentials will be deemed authorised by you. hijau44 will not be liable for losses resulting from unauthorised access to your Account where you have failed to take reasonable security precautions. You must notify hijau44 support immediately if you suspect any unauthorised access to your Account.

05 Deposits & Payments

hijau44 accepts deposits in Malaysian Ringgit (MYR) via a range of approved payment methods. Supported methods include:Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and direct bank transfers viaMaybank, CIMB, Public Bank, RHB, and Hong Leong. Cryptocurrency deposits are accepted via BTC, ETH, USDT, and LTC, subject to the cryptocurrency deposit terms published separately.

• The minimum deposit amount is RM10 for local e-wallets and bank transfer methods. Cryptocurrency deposits carry a minimum equivalent of MYR 30.
• Deposits are credited to your Account balance in real time or within 15 minutes, depending on the payment method and processing status of your bank or e-wallet provider.
• hijau44 does not charge any deposit processing fees. However, your bank or payment provider may impose their own transaction fees for which hijau44 accepts no liability.
• All deposited funds must be wagered in accordance with applicable terms before they may be withdrawn. Deposits made with the sole intention of receiving a bonus and immediately withdrawing — without genuine gameplay — may be subject to review and may result in bonus forfeiture.
• hijau44 reserves the right to limit, refuse, or reverse deposits at its sole discretion in cases of suspected fraud, money laundering, or violation of these Terms.

06 Withdrawals

Players may request withdrawals of their verified Real Money Balance at any time, subject to the conditions below. hijau44 is committed to processing withdrawals promptly and transparently.

1. KYC Requirement: Full KYC verification must be completed before any withdrawal is processed. Unverified accounts may deposit and wager but will not be permitted to withdraw until documentation requirements are satisfied.
2. Minimum Withdrawal: The minimum withdrawal amount is RM30 per transaction. There is no withdrawal cap for verified accounts under standard circumstances, though enhanced due diligence may apply for large withdrawals.
3. Withdrawal Method: Withdrawals will be processed to the same payment method used for the corresponding deposit, where technically feasible. This is a standard anti-money-laundering requirement. Exceptions may be considered at hijau44's sole discretion with supporting documentation.
4. Processing Times: E-wallet withdrawals (Touch 'n Go, Boost, GrabPay) are typically processed in under 5 minutes. DuitNow and FPX withdrawals are typically processed within 5–15 minutes. Direct bank wire transfers may take 15–60 minutes. These timelines are estimates and may vary during periods of high volume or where additional verification is required.
5. Pending Period: hijau44 reserves the right to apply a pending review period of up to 24 hours for withdrawals above a specified threshold, or where account activity triggers additional compliance review.
6. Bonus Conditions: Any active Bonus Balance or associated wagering requirement must be completed or forfeited (at the Player's election) before a withdrawal of the corresponding Real Money Balance is processed.

07 Bonuses & Promotions

hijau44 offers a range of promotional bonuses including welcome bonuses, reload bonuses, birthday bonuses, referal bonuses, cashback programmes, and VIP-tier incentives. All promotions are subject to specific terms published on the relevant promotion page, and to the general bonus conditions in this Section.

7.1 Eligibility for Bonuses

All bonus offers are available exclusively to players who have successfully registered an Account, completed any applicable KYC requirements, and are aged 21 and above. Bonus offers are personal to the eligible Account and may not be transferred, sold, or shared.

7.2 Claiming Bonuses

Bonuses are either automatically credited upon meeting the qualifying conditions (e.g., making a qualifying deposit), or must be claimed through the promotions page or live chat support within the timeframe stated in the promotion-specific terms. Missed claims due to player error will not be backdated.

7.3 Bonus Misuse

hijau44 monitors accounts for patterns of bonus abuse. Actions including — but not limited to — creating multiple accounts to claim a bonus multiple times, placing opposing wagers to cancel risk, or hedging bonus funds across accounts will be treated as material breach of these Terms. In such cases, hijau44 reserves the right to forfeit bonus funds and associated winnings, suspend the account, and permanently ban the individual from the platform.

08 Wagering Requirements

Wagering requirements define the total real-money wager volume that must be completed before bonus funds — and any winings derived from those bonus funds — become eligible for withdrawal as real money. Wagering requirements are expressed as a multiplier applied to the bonus amount (e.g., "25x" means the Player must wager 25 times the value of the bonus).

• Standard welcome bonuses carry a wagering requirement of 25x the bonus amount, unless the specific promotion states otherwise.
• Reload and cashback bonuses may carry lower requirements of between10x and 20x as specified in the promotion terms.
• Not all games contribute equally to wagering requirements. Slot games typically contribute 100%. Live casino table games (Baccarat, Blackjack, Roulette) typically contribute between 10% and 20%. Sports bets with minimum odds of 1.50 typically contribute 100%. Game-specific contribution rates are published in the bonus terms.
• Wagering must be completed within the validity window stated in the promotion terms. Uncompleted wagering requirements at expiry result in forfeiture of the remaining bonus balance and any associated winnings.
• A maximum single bet limit of RM500 (or 10% of the remaining wagering requirement, whichever is lower) applies while a Bonus Balance is active. Wagers exceeding this limit may be voided and the associated bonus forfeited.

09 Gameplay Rules

All games on the hijau44 platform operate using independently audited random number generators (RNG) or live dealer mechanics operated by licensed studio providers. The outcome of every game round is determined by these systems and is not influenced by the Platform.

hijau44 is not responsible for interrupted gameplay, disconnection errors, or game malfunctions caused by the Player's own network or device. In the event of a verified platform-side technical fault during an active game round, hijau44 will at its sole discretion, either void the round and return the wager to the Player's balance, or credit a fair settlement based on the game state at the point of the fault.

Game results that are clearly the result of a software error, configuration fault, or display glitch — including erroneously displayed jackpot figures or impossible payout results — are considered null and void. hijau44 reserves the right to withold or reverse any payout where the payout was the result of a system error rather than a genuine game outcome.

10 Sports Betting Rules

hijau44's sports betting markets cover a wide range of domestic and international sporting events, including EPL, La Liga, Bundesliga, Liga Super Malaysia, UEFA Champions League, UFC, NBA, and esports fixtures. All sports betting activity is subject to the following general rules in addition to any sport-specific rules published on the platform.

• Bet Acceptance: All bets are accepted at hijau44's sole discretion. hijau44 reserves the right to refuse, limit, or void any bet at any time without prior notice.
• Odds: Published odds are subject to change before a bet is confirmed. The odds displayed at the time a bet is placed and confirmed constitute the agreed odds for that wager.
• Event Cancellation: If a sporting event is cancelled, postponed, or suspended before its natural conclusion, bets will generally be voided unless the outcome of the relevant market has already been determined. Rules for specific markets and sports are published in the sports betting rules section.
• In-Play Betting: Live in-play bets are accepted subject to availability. hijau44 reserves the right to suspend in-play markets at any time. Bets already accepted before a market suspension remain valid unless the underlying event is voided.
• Mix Parlay: Mix Parlay (accumulator) bets require all selections to be successful for the bet to win. A single losing selection results in loss of the entire Mix Parlay stake. Mix Parlay bets are popular among our Malaysian football-betting community and are subject to maximum payout limits published in the product terms.

11 Responsible Gambling

hijau44 is committed to promoting responsible gambling across its entire player base. The platform provides a range of tools to help players manage their gambling activity, including deposit limits, session time alerts, cooling-off periods, and self-exclusion options. These tools are available to all registered players through their account settings or by contacting live chat support.

If you feel that your gambling behaviour is causing you financial, emotional, or personal harm, we encourage you to use our responsible gambling tools or seek assistance. Players seeking support may also contact independent organisations including Talian Kasih at 15999 (a Malaysian welfare helpline) or consult internationally recognised resources such as GamCare.

Self-exclusion requests submitted to hijau44 will be processed within 24 hours. During a self-exclusion period, the Player's account will be suspended and all marketing communications will be ceased. Please visit our dedicatedResponsible Gambling page for full details on all available tools and support resources. This platform is strictly for players aged 21 and above.

12 Prohibited Conduct

Players are strictly prohibited from engaging in any of the following activities on the hijau44 platform:

1. Accessing or using the platform while under 21 years of age;
2. Creating more than one Account, whether under the same or a different identity;
3. Providing false, misleading, or fraudulent information during registration or KYC;
4. Using automated bots, scripts, or artificial intelligence tools to gain an unfair advantage or to circumvent game mechanics;
5. Engaging in any form of collusion, match-fixing, or coordinated wagering designed to exploit or manipulate odds or game outcomes;
6. Using the platform to launder money or to facilitate any other unlawful financial activity;
7. Exploiting technical vulnerabilities, software bugs, or errors to extract value beyond a genuine game outcome;
8. Sharing, selling, or transfering Account access, bonus credits, or winnings to any third party;
9. Using the platform from a Prohibited Jurisdiction while misrepresenting your location through a VPN, proxy, or similar means;
10. Engaging in abusive, threatening, or harassing conduct toward hijau44 staff or other platform users.

Violations of this Section constitute material breach of this Agreement and will result in immediate Account suspension, forfeiture of all balances (bonus and real money where permitted by law), and may be referred to relevant law enforcement authorities.

13 Limitation of Liability

To the maximum extent permitted by applicable law, hijau44 and its operators, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, loss of data, loss of goodwill, or any other losses arising out of or in connection with your use of, or inability to use, the platform.

hijau44's total aggregate liability to any Player in respect of any claims arising out of or in connection with this Agreement shall not exceed the total deposits made by that Player to their Account in the 30-day period immediately preceding the event giving rise to the claim.

hijau44 makes no warranty that the platform will be available continuously, error-free, or free from interruption. Scheduled maintenance windows will be communicated in advance where reasonably practicable. hijau44 shall not be liable for platform unavailability caused by circumstances beyond its reasonable control, including but not limited to: network infrastructure failures, cyber-attacks, government actions, or force majeure events.

14 Intellectual Property

All content on the hijau44 platform — including but not limited to text, graphics, logos, icons, images, audio clips, software code, game assets, and the overall look and feel of the platform — is the intellectual property of hijau44 or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not: reproduce, distribute, publicly display, reverse-engineer, decompile, or create derivative works from any platform content without the prior written consent of hijau44.

15 Account Suspension & Termination

15.1 Termination by the Player

You may close your Account at any time by contacting hijau44 support via live chat or email. Prior to closure, any pending wagering requirements associated with active bonuses will be forfeited. Any Real Money Balance remaining after all obligations have been settled will be returned to your verified payment method within 5 business days.

15.2 Termination by hijau44

hijau44 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in circumstances including but not limited to: violation of these Terms, suspected fraud or money laundering, Account inactivity exceding 180 days, regulatory direction, or where continuation of the Account would constitute a legal or compliance risk. In cases of verified fraud or prohibited conduct, balances may be forfeited.

15.3 Inactive Accounts

An Account is deemed inactive after 180 consecutive days without a real-money login, wager, deposit, or withdrawal. hijau44 reserves the right to apply a monthly account maintenance fee of RM10 or the remaining Account balance (whichever is lower) to inactive accounts. Players will be notified by email prior to the comencement of any maintenance fee deduction.

16 Amendments to These Terms

hijau44 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players via email or in-platform notification at least 7 days before taking effect, except where an immediate amendment is required to comply with a legal obligation or regulatory direction, in which case the change will take effect immediately.

Your continued use of the hijau44 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you should close your Account in accordance with Section 15.1 before the amendment takes effect.

17 Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the applicable laws of the jurisdiction under which hijau44 operates its international gaming licence. Any dispute arising out of or in connection with this Agreement — including questions regarding its existence, validity, or termination — shall be submitted to the exclusive jurisdiction of the applicable dispute resolution process under the platform's licensing authority.

Prior to escalating any dispute through formal channels, Players are encouraged to contact hijau44's customer support team in the first instance. The majority of disputes are resolved within 72 hours through direct communication. For unresolved disputes, the platform's internal escalation process will apply.

18 Contact Us

For any questions, clarifications, or concerns regarding these Terms and Conditions, please contact the hijau44 support team through the following channels: